Order problems....not with this company, they are on top of everything We ran into a problem with our order when we inquired about the delivery because we still had not received it and your support immediately had a new order expedited and sent to us as this was for our daughter's wedding. They were excellent, we have used the knot for all of our daughter's weddings and will continue as needed. Thank you again.

Poor Quality and Outcome The cocktail napkins shown online as a proof before placing the order look nothing like what was delivered. The letters weren't evenly spaced and were different heights in the monogram. Customer service said the online proof you see is not representative of the product you will receive. They offered to reprint the napkins but said the same issues with the first round would be present in the second one. Then, why offer to run it?

Easy to shop Easy to shop, quick shipping and beautiful merchandise! Bought customized wine glasses as wedding favors, napkins, and embroidered silk robes for my bridesmaids. All are amazing quality. All 75 wine glasses packaged perfectly and arrived intact without any damage! I was worried since glass can be hard to ship. Great prices. Cannot recommend highly enough! Thank you for making our special day even more special!!

Personalized Wedding shot glasses Easy online ordering, production time and delivery were good! I ordered 200 personalized shot glasses and only "one" glass was broken upon delivery. Not bad in my opinion. ** The only improvement/ concern was the shipping through FedEx wasn't tracking. It kept saying to check back.

Nice quality and cute! I ordered chevron printed beach bags for my bridesmaids. I was able to fit their fur shawls, wedding hair accessories, jewelry, their husband's ties and a little self care kit for the wedding. (Ibuprofen, chapstick, lotion, mints, etc.) Each bag has their first initial so we will know whose is whose when we're all getting ready. They're roomy and I know they will be able to use them again.