Excellent customer service I had searched MANY websites trying to find rose gold mercury glass candle votives and Luna Bazaar had exactly what I was looking for! They had a beautiful collection of different shapes and sizes which we were also hoping to find. I ordered 8 sets of 6 of this collection and 5 were broken when they arrived. They were packaged well but could not handle the brutal holiday shipping and handling. After contacting a concerned but cheerful LB representative they graciously sent me an entire box of six to replace the 5 that were broken and I am happy that they all made it safely this trip! This company is on American soil and I will gladly order from them again! Thank you Luna Bazaar for a beautiful product and great customer service!

Tissue Paper Tassels I ordered multiple pre-assembled tissue paper tassel sets. Upon receipt, they were completed compressed in the packaging, and therefore ALL of the tassels had been bent over and were full of wrinkles. Unacceptable. I am sure the product looked great prior to packaging, but you have to package your products in a way that will ensure they still look great upon receipt by the customer. When I chatted on-line with a CS rep to complain about how the tassels looked upon receipt, they offered me a "higher quality" option through a different vendor. Really? If you don't think your product is a quality product, then don't sell it! The other vendor did not have the colors that I need. I would upload a picture if I could, however, I do not see that I am able to do that. Luna Bazaar, you cannot completely flatten this product when you ship it. You need to find an alternative method for packaging this delicate product. Do not order the pre-assembled tissue paper tassels!!

STUNNED! An old mercury Pottery Barn candlestick was accidentally broken. They no longer carried it - Found the Luna Bazaar and was able to replace the exact candlestick. As a caterer, I use these in numerous tablescapes. Their shipping was quick. No need for customer service as my order was filled in 3 days. Their products are top quality. Will definitely be back. Infact, think i have already sent in another order.

helpful on line chat! I enjoyed texting with the on-line associate. She helped me think through a specific problem I had about adapting a lantern to become a lamp shade. We came up with a very good solution together. The service was prompt and the good arrived quickly in perfect condition.

mercury glass for a wedding my daughter is getting married in april and i wanted the perfect memory for her and her soon to be husband. Luna Bazaar had so many wonderful things to choose from but when i saw the mercury glass hearts i knew they were the ones. i am painting their names and dates on the hearts and i know they will love them.......thank you for the product quality and the fast and easy transaction not to mention how well they were packaged and arrived so fast.....