Karen
GBExcellent customer service I had searched MANY websites trying to find rose gold mercury glass candle votives and Luna Bazaar had exactly what I was looking for! They had a beautiful collection of different shapes and sizes which we were also hoping to find. I ordered 8 sets of 6 of this collection and 5 were broken when they arrived. They were packaged well but could not handle the brutal holiday shipping and handling. After contacting a concerned but cheerful LB representative they graciously sent me an entire box of six to replace the 5 that were broken and I am happy that they all made it safely this trip! This company is on American soil and I will gladly order from them again! Thank you Luna Bazaar for a beautiful product and great customer service!
Rebecca Carrier
GBQuality level beyond compare The shipment get delivered faster than I expected. The order was precise and packed perfectly. The quality of the paper lanterns shocked me. They are beautiful with vivid colors and constructed more rugged than anticipated. Very happy with the product and will recommend the product, and the company. to anyone. Thanks Luna Bazaar!
Piscesfille
GBSpeedy and well packed! I received my lotus capiz shell tea light holder sooner than I expected and it was beautifully and safely packed. I was also pleased to see that it was in the right sized box rather than a huge box with tons of padding. Obviously, this company knows how to pack their products. The candle holder is beautiful. I will return! Tijen Hotchkiss
Victoria
GBhelpful on line chat! I enjoyed texting with the on-line associate. She helped me think through a specific problem I had about adapting a lantern to become a lamp shade. We came up with a very good solution together. The service was prompt and the good arrived quickly in perfect condition.
Caren
GBThe staff is friendly and very helpful The staff is friendly and very helpful. I had a problem with the online color of some glass votives not being accurate and some breakage of very delicate ornaments, but not due to the packing which is extraordinarily good. They were happy to refund my purchases and since return shipping is free, it was easy and painless. You can't get enough easy and painless these days. My experience with Luna Bazaar was a very pleasant one and I would highly recommend this company.