Placed an order March 27,2024 for a… Placed an order March 27,2024 for a keychain of my beloved dog that passed away. On March 31 I received an email with a tracking #. On April 8 I checked to see where my product was, well to my surprise it was still in China. I contacted the company and they told me it was being shipped ASAP, so me being curious I asked why the tracking number of it wasn’t shipped yet. Their response was “ We regret to inform you that there has been an issue with your order. The investigation shows that the item is missing due to negligence on the part of our production team” On April 11 I was told that a batch of products were defective and returned to their warehouse . Then I was told it was lost and being reworked, and would be shipped on April 15. Well still no product and a lack of communication. So on April 18 I opened a case with PayPal. Then all of a sudden I get an email saying if you want to cancel your order we charge a $5 admin fee. I advised I wanted my products ASAP. But not getting any response from them. My advice stay away from this company and paw perfect because they are the same company. I know this because I ordered from them prior to this order and had A LOT of issues. I should have done my homework prior to ordering. The funny thing is the same lady by the name of Tracey answers all the emails from both companies. Do yourself a favour, save your money and don’t buy from either company because they are scammers

Extremely poor quality for Extremely… Extremely poor quality for Extremely overpriced items Bought 2 Classic Pilot Caps for $35USD each Very cheap.flimsy materials for the cap. Dollarama kind + Low reolution image printed onto yhe cap What they display in the website is a high resolution image on the cap They should have photos of what the actual product it rather than a digitally generated perfect image. Gave 2 stars because at least the shipping did not take too long.

Not as advertised. Ordered baby personalised first Xmas decoration and I can't believe what I just received. It's so bad I want to cry. It suggested on the site that it was a little globe with little customised pieces put in like babies date of birth, place of birth ect. It's the cheapest material with a badly placed sticker like material. It's horrible. I can't believe I just spent 20 pound on this piece of trash. DO NOT ORDER. Items aren't as they seem on website

i order this ten minutes ago please cancel i order this ten minutes ago. after reading the reviews i send email to cancel the entire order. i will ve disputing with my card. so i cancel in tome order number ORDERbakcleacn231204232525773

DO NOT BUY from here they will only… DO NOT BUY from here they will only steal your money order never arrived not answer after I asked for a refund.