I'm incredibly grateful fo Outstanding Customer Service!r the amazing… I'm incredibly grateful for the amazing help I received! A big thank you to the team for their exceptional customer service. Your prompt and clear assistance made my day. Looking forward to my order's arrival with confidence! Thanks for making my experience so smooth and enjoyable!

Super easy to navigate Super easy to navigate! I would say maybe more simple but detailed features ex: round, oval, square face and then eyebrow shape. Pretty much features that change your face. Other than that it was super fun to create and I love the personal dedication you can write.

Can’t get ahold of anyone to fix my order and it’s wrong! I tried emailing 2 times, reached out on social media, and calling and got hung up on 2 times to get this order fixed before printing and no one has gotten back with me and my order is wrong. I submitted one thing and the confirmation email showed a completely different thing. It does not look like what I submitted for the book at all.

Great experience so far it was a… Great experience so far it was a Mother’s Day gift from my daughter and her idea so I pray that it gets here in time, but I like the process easy to use an easy to personalize

Pros/Cons Pros: Much better to purchase through the site directly Loved the options to customize. Beautiful pictures. (Vivid colors) Good story selection. Cons: a little pricey. Do Not recommend purchasing through Amazon! (Not many choices to customize, difficult to maneuver, missing options, no preview, and “no returns”! (Seemed like a scam?!)