A bit disappointed...UPDATE: Satisfied customer! From what I saw of the preview it showed that the picture would be made from the border of the crystal and what I received it started off in the middle so it appears cut off and awkward than what I was shown. UPDATE: Changed my update from 3 stars to 4. Reached out to customer service and spoke with Bruna. Was told my order would be redone and shipped on time and received by Friday (guaranteed 2day shipping) for my mother's birthday who is a brand new grandmother. Unfortunately UPS did not deliver in time but I was reimbursed a partial refund and coupon code for any future orders I place. I appreciate it!

Fantastic service, wonderful product, fast shipping! The product is amazing! Fast shipping and wonderful customer service. When the print on one of the items came out flawed, they sent a free replacement within the week! Amazing company and I will definitely be buying again.

Very satisfied customer I’ve purchased several heart shaped 3D Laser gifts. They were given as gifts. Every recipient has been extremely happy with it and is a wonderful keepsake. I highly recommend getting the light base to go along with it.

The crystal is good quality with decent light base The crystal is good quality, the light base appears to have small scratch on the edges, not sure if it's used before but it still works and lights up the crystal art beautifully. I was overall pretty satisfied, just didn't like some aspect of the design of how the branches cut off the face and the hair still had some of the background attached to the outlines... but I understand the limitations for the design team. Since the part of the face behind the branch is distorted, it would require a photo without branches to do a better 3D feel. But as it stands, the outlines of the branch is cutting away the face which makes it look a bit weird at certain angles. So for the price I paid, the crystal is on the pricy side, but a gift is a gift so thanks for trying :)

Customer satisfaction guaranteed … I needed to create a gift for a very special occasion after a very devastating family occurence. This was custom piece that was put together with a combination of photos. Steve was very receptive and helpful with designing the piece and had it completed way ahead of the date required for the event. I would recommend this company to everyone based on my 2 experiences with this company and fantastic customer service.