Exceptional! I really have only had exceptional experiences here. Staff has all been extremely friendly, helpful, offering good suggestions/ideas where needed. The atmosphere is nice, the people are nice, the service is great, and the diversity of products and services is very good and works well together.

Two coats and a lunchbox I have visited AdventureUs several times now, sometimes to purchase gifts, and other times for repairs. I needed zipper pulls on two coats and the strap of my soft-sided lunchbox replaced. In every interaction, customer service was outstanding! The staff were flexible on drop off/pick up times, and they genuinely care about ensuring their work is top-notch. The prices are all quite reasonable, especially for the repairs. I'll definitely be visiting the shop again for repeat business. Thank you!

Fantastic service I got to talk to a real human being! She was so helpful, and sent my fabric right away. I'm already enjoying it.

Perfect compact slip joint pliers Great price and fast shipping on ignition pliers. I purchased 3 sets, one to replace a lost and no longer available Craftsman ignition plier and two for back up. These pliers, being small in size are the perfect tool to keep in your car's glove box, to be used in small emergencies, like battery terminal removal for cleaning. For such a small set of pliers, they give you great leverage to loosen/tighten small nuts around your engine compartment. They take up very little room in your glove box or console.

Couldn't be happier Responsive support, excellent work, fair price. A hat-trick. Zippers are the weak link in almost every piece of outdoor clothing, and if you really want to delve into sustainability, keeping things in service when they have so much life left in them is the way to go. Can't say enough good things about AdventureUs! Plus, even though the manufacturer of my items is willing to warranty them, they don't make this style anymore, and the warranty turnaround takes like 6 weeks.