Grade A Customer Support The support representative Jose was very helpful in helping me understand what was occurring with an error we were experiencing with a custom plugin by looking at the server logs and adjusting some things. There have been many other instances of WP Engine support helping me out as well that are too numerous to mention. I really appreciate the high quality customer support that WP Engine provides on a continuous basis.

I've used WPE tech support several… I've used WPE tech support several times. Wait time has never more than a minute, and the support technicians intuitively know what I'm asking for.

BEST SUPPORT IN THE INDUSTRY BEST SUPPORT IN THE INDUSTRY! Hands down. WP Engine has the BEST customer support in the industry. When I moved my clients over from Godaddy a number of years ago, it was like going from driving an old VW Beetle to driving a Lamborghini using WP Engine and their amazing customer support. The premium hosting packages are worth every penny you pay for the level of support they offer. In many aspects I am able to continue to work on my projects while they help with redirects. This helps me provide exceptional services to my law clients.

WP Engine is the best support in the… WP Engine is the best support in the industry. When supporting WordPress there are a lot of client configuration details, dns, plugins that can all effect the site. It would be easy for them to say that it is not something we support, but instead they put knowledgeable people on the line and fix your problem. I had to update my review as I had a second support request today (Mar 23, 2024). WP Engine continues to impress me with their support and customer service while I am in the midst of needing tech support. Literally the best vendor I work with.

Their support is quick in responding… Their support is quick in responding and helping me with my issue.