Palmer Johnson was the only company… Palmer Johnson was the only company willing to listen to our concerns about a part that was not produced any longer. They had the knowledge and resources to find vendors that could reproduce this part for us. We recently received the finished product, and keep our fleet in the trenches.

Sales / Service did great Sales / Service staff dug into our failed PTO very quickly, quoted us a new unit after determining it was beyond saving, and could have had it in our hands from the States in only a few days. Was very impressed. The sale never ended up going through, as the pump OEM that used this PTO system ended up having 4x spares on the shelf I could get at a better inter-company rate, but I'll for sure be back if we need any other repairs or sales to these units in the future.

This was just a parts order and the… This was just a parts order and the expeditiousness and promptness was disturbingly efficient and exellent Great company. Big shoes to fill. Mill Log Marine was like fricking NASA to us fishermen, who were and are the astronauts. Mill Log.. And now you guys ARE Mill Log. The highest compliment any company can get. Thanks Robert Magnus Thorstenson Jr. Managing owner FV Vigilant and FV Magnus Martens

Parts Department did fabulous work We contacted Palmer Johnson with very little information on the gear box and parts we were in need of. The parts guys was able to take what little details we could provide and track down everything we needed. Once the parts were ordered and we tore into the unit, all the internal part numbers matched perfect with the replacement parts ordered.

Followed through to get us the right parts Wrong parts were sent. Sent new ones at their cost and next day air. Very helpful and return calls and emails