Great Cinema at Rio Washingtonian Lake On visit's to DC for business meetings I would often take in a movie after a day of meetings and the AMC DINE-IN Rio Cinemas 18 was in the same complex as my hotel. The cinema's were clean comfortable and relaxing. The seats are amazing and wish we had AMC's in Canada for this alone. Eating is good in the theater as well as a selection of restaurants around it.

AMC IS THE ONLY PLACE TO WATCH MOVIES!!! AMC theaters are the only place to watch a movie, it is by far the best movie experience out there. Every aspect of AMC is Top notch, their food, drinks, clean theaters, clean bathrooms. AMC also has the best CEO ever!!! Adam Aron is running this company great and expanding their profits by bring the best popcorn to the shelves for consumers to enjoy at home. AMC is fighting the good fight to keep the movie theaters alive and for families to enjoy for years to come Bc Ken Griffen wants to destroy this company and will do it any way possible even going as far as lying to congress under oath. Citadel is a corrupt company who stands for greed and will lie and cheat to keep their wealth. AMC TO THE MOON!!!!

I was trying to book tickets through… I was trying to book tickets through the website, was told numerous times that there was an error with the payment. Impossible to contact them on the numbers provided, the 'high call volumes" lie, then just rung out. Checked my bank, and I've been charged 3 times but still not one confirmation email. Amazingly dreadful customer service. People need to speak with people, not ### recordings of cheerful voices offering you no help at all.

Their customer service is a joke, it’s like there’s none Their customer service is a joke, and it sucks to say because I love amc. But recently I bought a ticket to the wrong theatre by mistake and I only bought it 20 minutes before because I’m only 10 minutes from the theatre. Went to go watch the movie and they said, “hey man wrong movie, nothing we can do” I said that’s fine I’ll do the refund. Then it gets to customer service, there’s no number or live agent, I just fill out a form and hope they get back to me I guess, but that doesn’t happen. They just email me a form asking how their customer service is? I think I’m just gonna warn people about this on twitter to be careful cause that’s one of two way to reach out to amc apparently.

AMC is the best! The AMCs in my region have all upgraded to heated/cooled recliners in all theatres and the audio is top notch IMAX/Dolby Atmos level and above throughout. The most recent updated theatres have full on bar and food now. The quality of service provided, cleanliness, and quality of theatre beats most other theatres I've been to in my area by a landslide. And while my home theater is quite good, I appreciate the experience from going to the actual AMC cinemas.