Angelina
GBBad connection,/ can not watch TV. When we first signed, it was good. here and there the connection was not so great, but I am having problems with the connection lately , already for more then 48 hours could not what tv. I click on TV guide and all channels are lined up. When I click on the channel I want to watch, which most of the time is the night news on ABC, CNBC, CBS and others , the tv screen is black and a white circle, spins like a wheel, for hours, and I don't get the channel. Called customer service ( international call is not cheap) and the person kept telling me to go to speediest.net to check my internet speed, and unfortunately he was not able to solve the problem. after the call, I even tried to logo in again this time I'm my Mac Pro , and here comes the black screen and the wheel spinning for about 10 min before the image show up. it is bad. I am not using the service that I paid for..
Sharon Baker
GBYou took the extra step to reach out to… You took the extra step to reach out to me. You listened and resolved my issues instantly.
Anthony Joseph Zongaro
GBI am overseas and have been watching… I am overseas and have been watching most of my favorite programs on USTV now. I have notified their customer service twice this year. The first time my problem was resolved. The second time they were unable to retrieve a program for me due to a technical problem, but they compensated me for it. Both times they responded rapidly and were very accommodating. I would recommend their service to anyone traling abroad or military stationed overseas. Tony
customer
COWebsite response time very slow Website response time very slow. From click of mouse to actuation 5 to ten seconds. To many steps from Home page to program. Takes almost 1 minute. Logout should. Be one step. Still buffering during prime time. Picture quality during prime time is bad.
Rene Ojeda
MXGenerally I’ve been happyhappy with Ustvnow… Generally I’ve been happy with Ustvnow but very often you ask me to reactivate my account don’t know why. And often ir keeps buffering and my internet provider tells me that there’s a variation in speeds