Ted Willey
CAGreat Customer Service! Great service! I like the selection of channels. Customer service response is fantastic. They are quick to respond to; and, fix any issues! Keep up the great work!
James
GBAs I’m writing this no channels… As I’m writing this no channels available or very patchy! Even with the lowest quality settings I have problems. I can’t see why USTVGO have excellent quality and is free yet this is a paid service and the quality is dire! Forget about casting unless u want a slow staggered signal. Please sort the initial stream out so we can get good quality visuals!
CC
GBGreat programming but TV Guide Freezing Problems I'm very happy with the channel lineup I only wish the TV guide worked properly. I can't view the guide quickly without the spinning wheel coming up & freezing for a long time. Just scrolling through the guide to view programs is very frustrating. Maybe if there was an app instead that might be better. Regarding the DVR I'd prefer to be able to record more programs in a day rather than being able to record a months worth of a few programs.
customer
COWebsite response time very slow Website response time very slow. From click of mouse to actuation 5 to ten seconds. To many steps from Home page to program. Takes almost 1 minute. Logout should. Be one step. Still buffering during prime time. Picture quality during prime time is bad.
Gerald Morgan
GBUSTVNow has a great Customer Support… USTVNow has a great Customer Support team. They always follow up with the issues at hand and inform the customer on any updates being attended to.