Never Refunded My Return Payment I purchased an item from Lauritz which was defective. They accepted my return at the end of April. Here we are going into July and I have still not received the 4300 DKK from my return. They claim that they have extended their payments to people who have SOLD items - not returns. So I can't begin to understand why they haven't refunded me yet. I have emailed them many times, and was met with a response as vague and short as "We hope to send you your money." Do not sell or purchase from this company as it wouldn't be surprising if they went bankrupt soon. An absolute scam.

Submitted an item for valuation Submitted an item for valuation, got a rude email back telling me to sell it on qxl. I asked them why, and why they wouldn't even evaluate the item (as stated that they would on their website). I got a rude and unprofessional email back stating a price that I can only assume they plucked out of thin air. Im not even mad or complaining about the price, it's the tone and unprofessional way they conduct themselves.

Two months of waiting for a refund After two months of waiting for a refund, because I gave up on the object that was damaged, I received an answer that the payment of money to customers was "temporarily frozen",... whatever that means. Such an attitude towards customers will only create additional mistrust and slow down or completely stop auction sales. Either someone advises them very badly, or they have calculated the amortization of their fall. Whatever, it's sad. One star for this occasion.

Trading whilst insolvent EDIT following Lauritz response to this review: I have evidence of the company declaring themselves bankrupt in a Paypal conversation. Apparently 2 days after I made a purchase (and subsequently cancelled with Lauritz' agreement due to shipping 5 times price of the product ordered) they are BANKRUPT. They declared this to me when I had to resort to opening a Paypal case. However, they website is still trading, and taking payments. Fraudulent company, beware.

Bad service in Lauritz Nivå I bought 3 lots from Lauritz Nivå. Cannot book one lot transportation from website.When I asked Lauritz Nivå office what was wrong with the booking, they didn’t answer. Instead, they ask for double price for another two little single things even though they promised they can be sent in one pakage before I paid the post mail.