Great footage, Terrible interface Good Quality Clips - Terrible User Interface The user interface is the most painful thing I've ever experienced. It takes over 60 seconds and three different pages to download each individual clip! The footage is great, but the platform itself is terrible. Also, their other platform Artlist is a giant collection of the worst, most unusable music I've ever heard. They will never be as a good as storyblocks, where you can download each clip in one click.

Non-Authorized payment, no billing support - feels like scam Correction after 2 weeks communication. REFUND ACCEPTED ------------------------ However still a good idea to have auto-renew option ON-OFF directly from your account. No one is answering to my email for refund. Auto-renew option is by default and THERE IS NO OPTION to stop it from your account. Paid $299 for one more year WITHOUT my permission and there is no contact with the support team for cancelling and refund.. If you want to cancel the subscription you'll have to stop your credit card with the bank, because they will use it for years... as it looks like.

Expensive but kinda worth it. To be fair, yes, this is quite expensive so if you're not prepared to pay 200-300 dollars, don't sign up. But!! I began using Artgrid in April 2022 and it has been proven useful! It's a great alternative to platforms that only have the standard stock video stuff. I like videos on here because some (or at least the ones I use) look more authentic. The price could be a teeny bit cheaper OR maybe there should be a monthly plan since I don't download videos on here every day but until then, I'll have to make do.

Bad service. Cancelling not easy. Cancelling your subscription is not easy. If you didn't sign up with PayPal, you have to contact the support. Good luck with that. I've contacted the support 11 days ago. No answer yet. Today, I've contacted them for the third time, and the automatic response included: "It could take up to 3 business days for us to reply." Worst customer service ever.

Would give 0 stars if possible Would give 0 stars if possible. I have been waiting to hear back to get my full refund as I was also made to think that this was a monthly plan, not an entire year subscription. Their website states you have 14 days to get your full refund, so I am really hoping that they pull through and respond to me before then, but after reading these reviews I am losing hope.