Atrocious company Atrocious company - ordered a crate in May 2021. It's now January 2022 and it still hasn't shipped. Their 'shipping updates' page just keeps moving the estimated shipping date further and further back. There's never any email updates or apologies for the delay, and when you complain to their customer service they don't provide any explanation for the delays. Avoid at all costs.

Terrible customer experience with Loot Crate Here's a recent example of the "customer experience" with Loot Crate, word for word from their own department: "Thank you for contacting us! Due to recent events, import and transit times of products have been globally affected. And a result, our shipping times have changed. Your December Loot Wear is now scheduled to ship out in February. (In reference to ticket 3453152)" So if your crates are months late, don't fret! That's just to be expected with this joke of a company.

Atrocious. Avoid. Atrocious. Signed up for a quarterly subscription in May 2021 for one year, so expecting 4 bundles to arrive. Only ever received 1 of the 4. The other three were delayed again and again and again. But still listed as being expected to be shipped to me at some point in the future. Now my order shows as cancelled and unfulfilled, without a refund for the missed deliverables. Contacting support gets nothing but automated responses. Avoid like the plague. You are better setting your money on fire.

Ordered Gaming Crate - Cancelled with No Refund Ordered a Gaming Crate in the middle of lock down (with the delays being advertised). 6 Months later, still no crate then I received an email to say the order had been cancelled. No refund, no responses to support tickets no matter how many times followed up. Avoid this scam of a company (since it's ownership change during covid)

Not worth the money - constant delays Ordered a crate back in July due to ship late October. Shipping date was changed to early November, wasn't informed of this until halfway through the first week of November. Still no update, had to contact the company multiple times before being told the crate will now ship late November - no update received about this. Definitely won't be using this company again, especially given that other loot crate providers can get their crates out with minimal delays.