Better than expected! It's now the second time I had to contact Gameforge's support for their game called "TERA". In both cases they replied within 8h, what is very fast, especially compared to other online gaming companies. My issues (this time I an item disappeared) were resolved and the answer was friendly and helpful. I'm rather happy with them!

the support is literally lying the support is literally lying, i am not saying they might be lying, they are 100% lying. i was charged with a 50$ payment but the product have never arrived. i have contacted support and it took them 4 days to get the initial response which was asking for my credentials. once i provided them with my credentials i was told that i was refunded and obviously believed it. a few weeks later i asked my bank if i was refunded and i was promptly answered that no i was not refunded gameforge simply lied to me. i got back to support which kept claiming i was refunded and ignored me once provided with my bank's statement.

Worst game publisher 2024 This is probably the worst game publisher world wide. Their games are filled with Bots and Cheaters and there are lot of bugs (see their games, Metin2 & Nostale) They have no transparency and the players are left in the dark. I have seen a lot game publishers that were not doing a great job but Gameforge is literally the worst of all of them. You can also get banned for no reason in their game, if a GameMaster (GM) dislikes you or if a player has connections to higher ups (GMs, CMs, etc) you can simply get perma banned, because Gameforge ToS even say that you can get banned for no reason. Most of their games are empty if you compare it to the past and they already closed down a lot games/servers.

Gameforge needs to go After years... YEARS of me playing it, I have come to terms with this game being full blown Pay 2 Win with a recent package that the PUBLISHER released it to milk us to death. This is beyond ridiculous. This patch is not even english voiced that the devs left this patch korean voiced only... Devs are also trying their best to BS us and make everything SO MUCH Harder, basically having everything in the dungeon side, having nothing but one shot mechanics which I'm not very fond of, also having nothing but Hard dungeons in the dungeon list is making this game extremely hard to farm and get what we need. I'm done with this game that all I do every day is log on, chat with my guild and afk. And this is what's going to happen Bluehole if you keep making things so hard to players like myself and many others.

game destroyer This company has destroyed so many good games I know, they`re buying good games and totally ruining them, making them pay to win. They are greedy and only want money , they don`t care if the pay to win change is going to kill the game or not , they`re just milking as much money as they can.Im not even going to talk about them banning streamers with 2 viewers for no reason if they play unofficial versions of their now ruined games.