Incompetent at best I have never seen a company manage games so poorly. With the previous owner of APB: Reloaded, the game always had thousands of players online, and the game had constant improvements. With "GamersFirst" (very misleading name also) the game has seen no improvements, it has devolved in any way worth mentioning. The graphics have gotten worse. The servers have gotten worse. Customer service is dismissive, and often outright rude. Their "anti-cheat" software does nothing useful, people max out their characters while blatantly cheating. The player base is more often than not, completely toxic, rude, and abusive. People can behave in ways here, that would get them banned in other games. They promised an engine upgrade, no new content until engine upgrade. That was supposed to be 4 years ago. New games of higher quality have been made from scratch in that time.

Disgustingly Unprofessional Nothing remotely close to a working game. Even after six emabarrassing years. Backsteps, bugs, and BS abound for an irresponsible and directionless company that has spent years floundering a game with a dedicated fanbase who wish nothing more than the sale of the IP to a more successful publisher. Server performance is completely unplayable and despite endless pleas the company will not even address the problem. The best vets and streamers have all quit due to admitted frustration with the untenable BS. Be prepared to get teabagged as every one of your shots fails register.

APB Reloaded is obviously a cash grab … APB Reloaded is obviously a cash grab game from another fly by night publisher following the philosophy of dump your crap game on the public, but lets hope they pay our bills with with our cash grab store. The game is complete junk and all the excuses as to why nothing has been done to improve it are just that, "Oh we're gonna put it on a new engine" Right that's why it's on crap from 7 years ago still. As long as gamers keep giving publishers and games like this the time of day. THIS IS WHAT WE GET.

Giving them 2 stars because I have hope… Giving them 2 stars because I have hope for the future. APB in a bad state at the moment, but looking forward to some change. Customer service was very helpful, helping me recovering an account.

Unplayable Just won a mission by out-pointing the opposition in overtime ... which did not register, allowing the opposition to re-cap and win. There is literally no way to win as this is literally not a game. It is an incomplete piece of code marketed to scam money out of unsuspecting users. DO NOT GIVE A DIME. DO NOT GIVE YOUR TIME. GAME DOES NOT WORK. The company has recently laid off multiple employees and closed its UK office.