They Cancelled my order today on Ebay… They Cancelled my order today on Ebay and told me that I was fraudulent. The only thing I can see is that it was 5 days since I purchased their Combo and I emailed them to see when they were going to ship it out as on EBAY it states it was 3 days. I then get these messages for all my orders from them. I am from CANADA and I paid with a Master Card from CANADA. BTW, they can't even spell correctly the word (Automatically) LOL New message from: skullnco (2,389 ) Hi there, Hope you're fine. We're so sorry to inform you that your order is marked as high-risk fraud. so your order will be canceled automactically. If you order by yourself, please try to reorder it. Reply

Can't believe there are bad reviews! Can't believe there are bad reviews for this site! I have ordered from this company multiple times for accessories for both my old switch and now my new OLED switch and they have been amazing. Not only are their products the best switch cases I have used (and I have tried a few) but they also have shown me amazing Customer service. One of my orders I had accidently ordered the wrong case, I contacted them and they quickly refunded me and put in a new order for the one I wanted. I also recently damaged one of my cases (through fault of my own) and needed a spare part and they happily sent me 2 new spare parts and just charged me shipping! I will continue to use this company and I would recommend you do too and ignore the bad reviews as you wont find many better switch cases!

Terrible customer service Terrible customer service. Sent me wrong item and then blamed me for the mistake. Would not accept return or exchange and I will not do business with them again. Buyer beware - should have read these other reviews before ordering.

Very bad customer service Very bad customer service The parcel never arrived even tracking number is not updated

Never arrived. Customer service useless Ordered the new oled dock when it was on backorder. It was shipped from a warehouse in China but never arrived. When I contacted customer service, they kept telling me to contact the shipping company directly even though Skull & Co should have all the information and shipping insurance. Very unprofessional and doesn't respect the customer at all. Don't trust the reviews on their website. I left a review there and it never showed up. They definitely filter what shows up.