I am only giving 2 stars because of… I am only giving 2 stars because of Jacob who communicated well with me and was efficient in his responses. However, my remote came back worse than when I sent it in. Keeps are doing opposite of what they’re supposed to do. For almost $300 paid for this remote, it is not worth the money. It feels like a total loss. I was told to adjust the settings but I’m aware of what settings need to be adjusted and that is not it. The remote is faulty and I wouldn’t recommend nor would I ever make another purchase. Very disappointed. I never buy anything of high value and when I did, this is what I was handed.

Ich habe ein Controller bestellt der… Ich habe ein Controller bestellt der leider zurück geschickt wurde weil die Adresse nicht korrekt war jetzt weiss niemand wo das Paket ist es ist seit fast 2 Monaten auf dem Rückweg zu evil Controller aber von denen meldet sich keiner mehr Paypal wurde auch informiert aber Paypal ist genau so hilfreich wie Evil Controller selbst momentan fühlt es sich an als würden sie mir mein Geld abzocken . Leider fühlt sich dort Niemand in der Pflicht das auf zu klären. I ordered a controller that was unfortunately sent back because the address was incorrect, now no one knows where the package is, it has been on the way back to evil controllers for almost 2 months, but none of them have contacted us. PayPal was also informed, but PayPal is accurate as helpful as Evil Controller itself right now it feels like they are ripping my money off. Unfortunately, nobody there feels it is their duty to clarify this. Date of experience: March 10, 2023 Your review is pending.Read mor

Purchased an “accessible” controller, it failed and no service Purchased an “accessible” controller for my disabled son a year ago. After ten months the d pad stopped working. I contacted Evil and they said it was covered by warranty and send it to them for free repair. I used tracked delivery to send it to them after two weeks they sent me an email that my “ticket was closed” and I could rate their service. Well no controller has come back, and no response to my email queries. They probably sold my son’s controller to some other dupe. I would have been better off trying to fix it myself. Stay away from Evil.

Great Great Great Great customer service. I was able to communicate to the seller that I wanted changes, despite already making the order. Great controller. The controller was exactly as advertised. I will never go back to a regular controller. Great deal. I am happy I got the extra 2 year warranty. However, I hope the controller outlives its warranty.

0/10 would not recommend this company. I'm a content creator and decided to purchase a controller for my streams. I spent $250+ on a custom controller but within a week i noticed there was such bad stick drift that it was unplayable. I reached out for a repair as this was still fresh out of the box and they informed me it was caused by a circuit board that was so far gone it would need to be replaced. And then informed me it would cost me an additional $65 to repair it. I tried to reason with the company but they were adamant about the payment for repair. I received a terribly made controller, received bad customer service and had to pay additional money to fix their mistake. 0/10 would not recommend this company.