Late deliveries and horrible customer service I've used this company through Gamestop's online ordering twice now for pre-orders, and each time the activation codes for the games have been delivered late. You can run to your local Gamestop and pre-order the game with less hassle. For instance, the Gamestop stores in my area were open at midnight last night (12 hours ago) selling the game, and I still haven't received my activation code. The last time I ordered a game from them it took two days to get it, and no responses to inquiries.

Awful support, do not use! I bought the Ocean Dive screen saver. The registration web page didn't work anymore, and I have been sending them e-maiils once a week for a month, hoping for some help, Clearly, these are crooks who will take your money and ignore you. Beware!

Downloaded game. Doesn't work I downloaded the game. First time, did not install. Second time, from their "personalized version" installed except for the "final activation". No luck with their instructions which take you to a "reactivation" page. Their email is apparently automated which states that they will get back to you within 24 hours. Its been almost a week. I consider this fraud. They are not shipping working games. THEIR procedures are stopping it from working.

Terrible customer service My daughter, age 16, downloaded a game from Gamestop which used trymedia.com to purchase the product. The product never worked on her computer. After several e-mails from trymedia, it was discovered she didn't have the right system for the game. They refuse to give her any of her money back. I understand some people might try to rip them off, but they are the ones who told my daughter her system wasn't right. They should be aware she wasn't able to download the game. This was the first time we've ever dealt with this company and it will be the last.

non existant customer service No telephone number, no responses to emails. Lost $40 on a game that didn't work... they have a 48 hour guarantee return policy YAH RIGHT!!! Stay away!