Johan Fredriksson
SEAfter weeks of waiting... After weeks of waiting for my order to go through and messages from OnePlay about my item not being in stock yet the order war just removed with the notice that the order could not be handled. What!? Mucho irritating! If it wouldn't have been for a few other times when the ordering, payment and delivery has worked fine you would have received a lower grade.
Rune Christiansen
DKGood price, fast delivery, and a working product. I ordered the command and conquer pack, very cheaply, and received confirmation at once, and the serial for the game pack at most 5 minutes later. The only thing I that annoyed me a little, was that i couldn't put two of the same game in the basket - I wanted a second copy for my girlfriend, but that's impossible in one go.
Dylan
AUIt's just impossible to make my purchase... Trying to check out using paypal and it just doesn't work at all.. click checkout and this 'OnePlay Ap' screen opens with two buttons: 'cancel' or 'save card information'... neither of them do anything, what am I supposed to do? UPDATE: OnePlay have asked that I try using my credit card in stead. I already did exactly that and now they've emailed me saying they want a scanned copy of my PHOTO ID and CREDIT CARD before they process my payment! I have NEVER had so much trouble trying to give somebody my money! I am downgrading my TrustPilot rating from two starts to one star.
Don Chin
CAID Verification is Too Invasive Ordered and game from oneplay.com. Used a valid credit card when ordering. After entering credit card number, expiry date, and cvc code oneplay wanted me to send them my name, address and a photo of myself to verify transaction. Never had a problem ordering from steam or gog.com. I would not trust them to handle my private info.
Wall Bonscker
GBCareful when you order - potentially long wait time I understand that sometimes verification is needed, but It took nearly 12 hours for me to receive my key after payment. When I asked to cancel the order before they sent the key -because, I know I'm impatient, but I wanted to download and play the game when I bought it, not the next day - my request was ignored. When oneplay's office is closed (they are only open from 10-4, Denmark Time) you can't get any customer service, and if your order needs verification you are out of luck. Overall would not order from here again.