Rhiannon Sceney
AUI purchased an in game currency back in… I purchased an in game currency back in December 2023. Early January 2024 Xsolla advised my payment was refunded. No refund has been received by me and after 3 months of back and forth I still don’t have what I paid for or the refund! Customer service has been no help whatsoever! Edit to respond to Xsolla I have spent the last 3 months emailing back and forth with your “help” team and nothing has been done apart from to basically tell me it’s my issue. I am still out $153!!!!
Michal Lesniak
PLTo jest to na co wszyscy czekają To jest to na co wszyscy czekają, przyszłość jasna, łatwa i przyjemna :-) This is what everyone is waiting for, a bright, easy and pleasant future :-)
Nadia Chamberlain
IEContacted them within a few minutes the… Contacted them within a few minutes the issue was sorted great service.
Anon
GBFraudulent company Fraudulent company, wont refund customers even when the refund fits their policy. Xsolla also works with Russian companies in order to steal money from unsuspecting customers. Do not use this merchant under any circumstances.
Baltazar Pena
ARGreat Support I had a trouble a few months on a roll but i kept in touch with Xsolla support until they found a solution after many days of searching the trouble and how to fix it, thank you for constant efford on my case <3