I needed help adding my points to my… I needed help adding my points to my subscription order. Genesis got back to me quickly and sent a video explaining it. I have been using Honest Paws for years for my Mastiff who has arthritis. the relief cookies really help him to feel better and get around.

You guys are always very helpful and… You guys are always very helpful and know your products. Never had an issue with your shipments.

Work like a charm for our 7-year-old rottweiler's hips Our 7-year-old rottweiler, Miss Fannie Rose, uses the Mobility drops to help maintain the function of her hips. In all fairness we also combine this with a healthy diet, regular exercise, and Dasuquin chews. Before adding in the Mobility drops, she would falter before jumping up on the sofa and would even sometimes not jump high enough to clear the bottom cushion but now? Well now she jumps right up without issue. The Mobility drops have made the difference! She also loves the taste of the drops.

Get real people as reps, not software AI Everything went wrong. Your automated customer service representative was terrible. Not sure who you use but they suck. Still no answer to resolve my issue. I’m looking elsewhere for these drops for my dog. All I wanted was to be able to apply my $10 discount and you would think I was asking you to reinvent the wheel. Horrible.

Awesome customer service and great product Customer service is really quick to respond back. I asked if I could get my dog’s probiotic shipped at a later date and it was a simple process. Miriam was very sweet and polite when she explained their internal process. Highly recommend Honest Paws probiotics, wish I could have had the forethought to take before and after photos. My girl River has had a bout of really bad fungal infection. Vet said that probiotics may help as the antibiotics she took post surgery may have wiped out her own bacteria. Over the course of the year, her fur grew all back shiny, couldn’t even tell that was the same dog.