need to update their shipping options but a great companyto buy from I ordered back in January with no problems but my 2 orders on 7/18/2010 have just arrived on 8/6/10 I didn't know about the airmail delay but gamebaz let me know through e-mail . their service is great but shipping by airmail takes a long time, I had almost given up ever receiving it. I would suggest to them they get fed ex or ups shipping I have found with other stores that airmail takes along time but this time it was longer. I will use fed ex or ups if available otherwise airmail , even though fed ex and ups cost a great deal more fed ex and ups are very reliable short shipping time. I recommend gamebaz but the post office I am not so sure I recommend the post office it is so slow at getting shipments to their destinations, I finally received my order today

Great games web shop! Was a little sceptic about this company to begin with, but that changed quickly. Got a quick response from the customer service about payment. Later they me informed about the shipping situation. One week later I got my Hori Real Arcade Pro stick in new,excellent shape and as described on the web page. So this definately is a thrustworthy company! Great service! I will do business with this shop again for sure! Highly recommended!

Great service & quick response ! -

Would recommend. As I wanted to get some gifts for some friends, it turns out GameBaz was the only one that carried the product. I was reluctant at first to purchase, provided that there were no recent reviews of the website (last review dated to be about 2011.) [Google didn't even show this website. Huh.] I put in the order, and the quote was 5-10 business days, which I was provided with an order number and was able to search up my order online. After 7-8 business days, I began to slightly worry, as there had been no changes in the order details. I sent an email to GameBaz, in which I received a reply in under 10 hours that was an actual email, not a copy-paste or automated email. It explained the order/shipping process, and that I should be getting an update shortly. The email was not in broken English, which is always a huge plus. At the 10 day mark, the order was 'shipped' and a tracking number was there, in which confirmed the shipment. 1 - 1 1/2 weeks later, the parcel arrived in a box, in which had a good amount of packing material as to not break the product. Well worth the experience, I ordered a second item, to be sent to a different country. Product was sold out, and in lieu of that, was a 'Request Quote' option. Did the request quote, and in under 10 hours, received a quote, and any details that was about the product. Because the product had a Used 'Limited Edition' item, they confirmed that the accessory was also there, and that the 'New' product was approximately 5x more expensive. Agreed to the order, in which I processed through PayPal, and in approximately 8-9 business days, the order was sent out. Extremely satisfied with the response/response time from the company, and the overall experience of the transactions. Will definitely recommend for people who are looking for exclusive products that aren't sold in North America (as I live there.) The order processing time is a downside, but provided in general, is well worth the wait, as the prices is one of the cheapest, depending on what product you want. TL;DR: Would recommend, no issues with two orders.

Bravo~~ GameBaz is my favorite game shop. This company has a very broad collection of imported video games. Doubtlessly it is the best place for hard to find retro Japanese games. I can always find the old Japan games I want here. Every time when I send them questions the staffs replies are always polite, friendly, and helpful. About the shipping wait time, from what I was told from its staffs is that it has many warehouses for its collection of products and it usually take a few days to retrieve the stock from warehouses before it will be shipped out, and I have no complain on this at all. A highly recommended shop for retro Japan game lovers!