My 360 booth case was damaged when I… My 360 booth case was damaged when I received it. They would not exchange it stating the warranty only did not cover the case. I was offered a $100 gift card but considering I spent nearly $4000 what is that really. The case was shipped strapped to a skid with no padding or cardboard or any protection whatsoever. So I don’t understand how the customer is meant to keep a brand new damaged case. Other than that, yes my 360 works. But I am still very unhappy and disappointed.

Bad service The vinyl material was cheap, no tracking of your order. Customer services doesn’t answer or return call

I loved the product from the get-go I loved the product from the get-go. It just arrived a day later than expected but I was always kept in the loop by the company. Will definitely recommend their product and service!

BUYER BEWARE!! BUYER BEWARE!!! Purchased the 360 spinabooth and before I could even book an appointment the unit stopped spinning. Contacted customer service thinking since it was under warranty it would be a quick fix, and they tell me they will send me the little white box that seems to be the issue with alot of these "new" machine and then schedule a zoom call with a "tech" to show ME how to fix it!!! It's been over 6 months and I am still dealing with this and no-one can help or assist with some sort of refund. Not to mention they had me pay for additional shipping of $299 to send it back to them since the little white box they sent me 4 times to install myself did not fix the problem...this was 12.12.22 and 2 more months later they still have it and I can't get anyone to return my calls or emails

The initial setup instructions were… The initial setup instructions were vague, but the customer service was so awesome... I'm Happy.