I was having difficulty downloading a… I was having difficulty downloading a .zip file plug-in on my MAC. I contacted The Events Calendar support and received a quick response from Iris. Her support enabled me to fix the problem in 30 seconds. Thank you very much, Iris!

A little bit of a learning curve on my part, but overall good help! I appreciated Erica and the fact that there is customer service. She solved my problem and was pleasant to deal with. What isn't so helpful is that there is no easy way to scroll through events to see both categories and the organizer without opening each individual event. If the organizer could be added to the quick edit screen, that would be awesome.

The answer is quick and understandable… The answer is quick and understandable to me, I'm not an IT professional and it's a huge security when you're supported in your work by a team like this!

Fast, Efficient, and Correct Support Very fast response to the initial request for support, and extremely helpful support person.

Helpful and solution-ful Concise description of a solution I needed. Easy to understand and even adjusted as I requested tweaks.