Problem solved I ordered 6 stanchions however one box arrived broken with one stanchion and base missing. I emailed photographic evidence and customer service promptly responded and mailed a replacement. Well done, thank you!

No communication No communication. This order was "awaiting shipment on August 5. No further communication was given. When I reached out two weeks later, I was told it was on backorder and would be shipping by the end of the week. A heads up or communication would have made the whole experience so much better.

Awesome service Awesome service! They communicated very well and got back to me almost immediately on every email. They even shipped part of my order as we were waiting for a back ordered item. I would definitely recommend them :-)

I worked with Greg on my order and he… I worked with Greg on my order and he was terrific. I really enjoy working with Epic because if there is ever an issue with my order it is dealt with immediately. Usually you pay a premium for this kind of service but my research always brings me back to Epic from a competitive price standpoint as well. I will be tempted to not even shop my next purchase.......well,maybe not. Gotta keep them on their toes!

When I ordered in mid June When I ordered in mid June, you said the delivery will be beginning of July. When I contacted you in mid-July, you said the inventory is in and the shipping will take place very soon. And now it is end of July. You should give us a discount for planned delivery a month late than originally promised. P.S.: I still have not received shipping info.