Our pup loves her Ollie food Our pup loves her Ollie food! Meal time ranks right up there with going for a walk as her favorite things. I like having the food delivered so I never have to worry about running out. I also like the communication from Ollie, including updates on when the food will be delivered.

Everything about this brand and concept… Everything about this brand and concept is amazing … except for the cost! This industry needs an affordable option for those who can’t afford to switch to fresh food yet it’s still expensive to do half kibble and half fresh too! We had to pause our account after the first order since the price was so high:( My dogs and I loved everything about it though, so we are really hoping to have a cheaper alternative soon!

The quick and caring response… The quick and caring response was amazing. Thorough questioning and directions helped an over concerned parent make the right decision.

Packaging Dept. Needs improvement My dog loved the food. However packaging department needs some severe improvement. First shipment the food came thawed and no dry ice included and no food scopper included. I called and got a replacement and the second shipment came with the food thawed out again and still no food scooper and with only one melted dry ice package. Finally I called and specifically asked for extra dry ice and for the scooper again and that shipment came perfect and frozen. I personally think this could have all been avoided if the packaging dept. put more care into packaging this food. There was alot of wasted money, time and food as I couldn't use the 1st nor the 2nd shipment of food and had to dispose of it. I hope my other shipment comes frozen and with extra ice as requested, otherwise I will cancel this subscription and go somewhere else.

The process has been very easy The process has been very easy. My dogs are so excited about meal time! The quality of the food is very apparent. However, the packaging for 2 orders is extensive! I can't easily recycle the insulation. I would give this 5 stars if I could send all the packaging back to reuse for the next order reducing the overall waste.