2020 HAS BEEN TERRIBLE! This was.. FANTASTIC!!! Our children were very sad this year, that they couldn’t attend the Christmas light ceremonies, or visit Santa’s grotto. This surprise made up for it 100%! Santa and Mrs Claus were so great with our two and really had the time to share a conversation with them. Our son has special needs and they were very good with him and understood when he disappeared mid call. He was still there but wanted to be off camera. Our family cannot thank you enough for shining your Christmas spirit into an otherwise bleak year.

Would have given it five stars if it had gone smoothly the first time We had a rough start, but after our initial hiccup the customer service was fantastic and they helped remedy the situation. Once our children were on the call with Santa and Mrs. Clause it was fantastic. My son was in awe with the facts Santa knew about him and they had a great chat. Felt so much more personal than going to a mall and taking pictures.

A magical unforgettable moment turned into tradition This was such a magical experience my kids got to experience. Mr and Mrs Clause were amazing to say the least! Even with technical difficulties on our part they made our experience one to remember and I can’t thank them enough. This will definitely be a yearly tradition we continue as a family and I can’t recommend them enough! They way they personalize the conversation and setting tailored to your kids is something I know my children will never forget. Way better then just seeing Santa at a mall for a 30 second picture. Thank you Mr and Mrs Clause and your whole elf team that helped make these magical moments possible.

This was the easiest process ever This was the easiest process ever. Thank you all for clear communication in emails leading up to the event and the 5 minutes with the Clauses has brought hours of joy to our family. Thank you so much for creating this wonderful setup! I even appreciate the super prompt response. I sent an email to the organizers and received a response within the hour.

Four HAPPY Expat Boys Four expat boys 3,5,5,& 8 living outside the USA in Saudi Arabia. We simply booked the latest possible time slot so we could chat first thing in the morning. The Clauses even talked to the boys about the time change and reassured them Santa will be delivering world wide this year. So happy we took ten minutes to bring the joy of Santa into our home with this virtual visit. Thank you!