Easy to use, but video streaming needs work Overall, the Attendee Hub and Cvent platform have been a huge upgrade from our previous virtual conference platform provider. The hub is easy to build out and customize and very easy for attendees to navigate. Our main complaint has been with the consistency of video streaming. We haven't really been able to reliably use the built in video streaming software on the platform and have mostly been redirecting attendees to watch in a Zoom Room. This takes a lot away from using the hub since attendees aren't actively watching sessions from the hub but rather from within Zoom. Otherwise, customer service/support have been great and the attendee hub has so much potential.

Cvent has a solution for everything Cvent has a solution for every part of the event, from set up and registration through to reports about who has just left the event. I use it every step of the way and on a daily basis, and I'm confident in my use of it. Because it is all set up to work together, new features are intuitive, and everything works together very smoothly. Cvent's support team is also very helpful, and as a customer I always feel listened to by cvent.

Great Customer Success It was great to recently hear from our customer success manager how great our our use of the platform is and hear them explain back to us what we have done that could be a good example to others. It's easy to just continue to do events and not really think about what you are doing that is different and new. It's great to know they notice and see what they are doing with the platform, and to then take the time out to let us know we are doing a great job. It's more than just an events platform.

Best Platform for Event Planning/Management Cvent has made planning events a much easier process. It gives attendees access to all aspects of the event. Everything can be customized and branded to your needs and wants. The customer service team is extremely helpful and always available to assist.

Great Registration Platform I love The ease in registration and user friendliness. I love that all of our event registration information can be stored in one place that anyone in our team can access. This saves a lot of manpower hours in the pre-planning phase of events. Now with Flex we can create beautiful websites without digital and design knowledge. Helps us to create a very professional feel.