BEST CUSTOMER SERVICE BEST CUSTOMER SERVICE. i have not even recieved my package yet because i literally ordered 10 minutes ago, but as soon as i ordered i was sent a message by a LIVE customer support representative. i even asked a couple of questions & both questions were answered in less than five minutes. having customer service reps who actually get back to you in a timely fashion is a necessity when online shopping, so this business has definitely already earned my respect & support!

Exceptional I recently decided to make a purchase from The Jewelry Club, and I'm already impressed by their exceptional service. From the first interaction, the team demonstrated professionalism and a genuine passion for helping customers find the perfect piece. Their knowledge and willingness to answer every question made the decision-making process a breeze, ensuring that I felt comfortable and informed every step of the way. What really stood out was the staff's attentiveness—they are not only experts in jewelry but also in customer satisfaction. They took the time to understand my needs and preferences without any pressure, making me feel valued as a customer. Even though I have yet to receive my order, the level of care and follow-up they've provided has left a lasting impression. I'm eagerly awaiting my purchase and, based on my experience so far, I am confident it will be as delightful as the service at the jewelley club. If you're looking for top-notch customer care and a seamless shopping experience, this is the place to go.

This is something I can love and fully support! From start to finish, I’ve had an amazing experience. Customer service and support was nothing less than compassionate and they helped me more than they realized. This is my goal, along with theirs, to make people aware of the fact THEY ARE ENOUGH and WE WANT THEM AROUND. I’ve been contacted by their support more than once and just ordered my hoodie almost an hour ago. This speaks volumes for me, and my mission.

Fast delivery great quality. I orderd 3 matching bracelets for Christmas gifts. I got them with in a few days I was also surprised to find a free necklace included in my order. Very happy with my order and speed of delivery will be ordering again. The quality is great. They have great customer service reps that respond within 10 min to any questions.

Unauthorized charge I did not purchase or authorize the $29.95 they charged me. I do not appreciate theft and will be complaining to the BBB about their behavior.