handymanalex
GBWrong part - no response from BikeSomeWhere I ordered a SunRace CSR86 8-Speed Nickel Plated Cassette, 11-28T. The box has a BikeSomeWhere sticker on it that says "Sunrace Csr86 11-28" The BikeSomeWhere sticker is OVER a label that says "ITEM: CSR91.9AS0.NS1.BX, DESC: Cassette Sprocket R91, SPEC: 9S_11-28..." with the rest of the label obscured by the BikeSomeWhere sticker. When I finally had occasion to replace the cassette on my bike, I discovered that the box had actually contained a 9 speed cassette. I didn't discover this until I was road testing the bike with the wrong cassette installed. BikeSomeWhere did not respond to my emails requesting a refund of $26.05.
Dennis
GBCanceled due to reviews, but still recieved good service I did place an order through Bikesomewhere for tires. It wasnt processing fast enough for me. Mostly likely because the tires i wanted ship from India (Schwalbe). But i also read these reviews, so that got me nervous. I immediately send them a message asking how can i cancel my order. I was refunded my money within hours. So technically, my transaction went well. Again even through other sites my tires woudnt have made it until 2021 but my limited interaction with BikeSomeWhere was good.
Philip Lowther
GBIt took several days longer to arrive… It took several days longer to arrive then website indicated. The one thing really irritated me is the quality a battery used and the Knight Rider mako150 headlight 5056. After only two uses of maybe five minutes each, the light was too dim to use in the dark. So I had to immediately purchase new batteries which added to the cost and shipping cost which did not show up until final check out. Hopefully now the light will work or a good while.
Emuzik
GBPoor customer service Received bike tires from BikeSomeWhere on Amazon. Had a bike tech at a local shop mount them today and he reported one of the tires is defective with a bulge on the sidewall. Bike is still at the shop and has not been ridden. Since the tire was mounted (but not ridden), BikeSomeWhere has refused to authorize a return. How is one to discover the tire is defective without mounting it? Looked them up on the Better Business site and the firm has a D ratting. Buyer Beware.
Joseph Peralta
GBI ordered a bike seat April 20th 2020 I ordered a bike seat April 20th 2020. Still haven't received my order and it's May 10th 2020. I understand with covid-19 going on. but I do not respect not given a proper response on why from a representative associate anyone. I know somebody is being paid to work over the phone or online. I know there's an owner or assistant somewhere in that company viewing orders. Did not tell me what is going on like we're closed or sorry. Nothing text me something that's not automated. Obviously I'm upset. Covid-19 circumstances acceptable. But no personal update is not!