Horrible company with customer service… Horrible company with customer service reps that don't know how to do anything but lie. I ordered over $100 in flies for a trip and over a week later only 1 fly has shipped out of 36. First they say 15% off your first order, then when you check out you don't get 15% off anything except select items. They charge your credit card for each individual item ordered instead of one charge likely to get around higher criminal penalties for fraud/scamming customers. They just need to close down since they are no longer brand that wants to sell items.

Not our problem My question: "Please can you tell me how to care for my Orvis Field Coat? In particular, I would like to improve its water repellence, which has deteriorated over time" Orvis customer service response: "Thank you for your email I am sorry we do not offer a re waxing service for the field coat. We would suggest, even though this is not dry cleanable seeking advice from a professional dry cleaners to see if they can advise further Apologies we are unable to assist you" You judge for yourself how many stars this deserves.

Called about an issue I had with one of… Called about an issue I had with one of my many Orvis products. Spoke with Zorrah in customer service! Was very polite and professional! Great service!! Huge help today and love the companies products and mission!

In my opinion.. In my opinion... the absolute worst and most overrated company on the planet in regard to their fishing products. Orvis is truly clinging to their old identity when they were the only player in town. This is the go to for clueless old men who had no other options, wanted to show off for their old friends and online shopping wasn't available. If you need anything fishing related, buy Simms, G Loomis, Scott, and Hardy.

False fabric content on Left Bank Coat I bought the Left Bank double knit sweater coat #GE24NT. The catalog says it is Merino/nylon/alpaca/silk/cashmere/spandex. Calling it a lush merino/alpaca blend. When received, the tag inside states that it is 30% wool, 35% viscose, 35% nylon. I spent a considerable amount of time sewing snaps on before I found this, so I don't think I can return it. I only wanted natural fabrics, this is disgusting. I have always loved their quality, but now I don't trust them.