Purchased a gazebo in June 2023 and the… Purchased a gazebo in June 2023 and the top was ripped and found damage to a couple of parts. Tried to return and I have been strung along for months! Returned the item but still no refund. The whole process has been appealing and on buy do little to help. It’s been going on for over 4 months. Very unhappy.

Ordered a sandpit and bag of sand from… Ordered a sandpit and bag of sand from this company all I got was a bag of sand! Contacted them was told to contact seller who said I would have to return it at my expense🤬🤬10kg sand would cost more to return than original sandpit! Take no notice of 30 day guaranteed refund it’s meaningless. Would never use them again - zero stars!!

My package arrived today My package arrived today. It was sent tracked delivery. Communication was excellent from buy.com. Will use this site again.

Been waiting for an order since Aug. Been waiting for an order since Aug. Cannot contact so presume money lost. Give this company a wide berth.

Misleading advertising Having seen a triple bunk bed on Buy.com (Caramel -Bexley Wooden Triple Bunk Bed) I assumed that I was going to get what was in the advertising photo and product description. Alas, not to be..it advertised storage cupboards underneath which never arrived. On enquiring why, the seller said the advert listing is wrong, there are no storage cupboards. So how do Buy.com not know this? Do they check and verify the seller products before listing them ? False advertising..hopefully others will be aware in future. PS the bed also had missing screw attachments which I had to ask the seller for. Buy.com doesn’t seem to get involved with such issues, just leads you back to the seller. Doubt I will use either of them again.