Absolute disaster Worst experience I’ve ever had ordering online. Placed an order on august 30th and was told product would be shipping end of November. sent an email 54 days ago with several emails following with no response. I received an update today stating that the item would be shipping end of February. This item has already shipped from pretty much every other vendor. Worst customer experience ever. If you are looking for great service and timely responses steer clear of Balyot!!!!!

I'm in the same boat as some others on… I'm in the same boat as some others on here. Ordered some summercon sticker funkos back in July. It's Oct now and I just received half my order. In addition, i was charged extra on my credit card and went to go dispute it and they claim i'm responsible. When I emailed them asking what this charge is, they don't reply. It takes DAYS for them to respond sometimes, if they ever do. There's no number to call either. I don't know why their shipping speed is terrible. Most Funko merchants already received these items months back. I honestly think this is a one man show company and it's not even his primary job. Great side gig but the customer service and shipping speeds is really terrible.

Scammers I made a preorder for jinbe and luffy red hawk chase bundle, however, I still haven’t received them I emailed them few times and no reply back to cancel and get a full refund It’s in their policy but somewhere they’re allow to break their policy in order to scam customers There’s no option to cancel in their website and they never reply back in email I disputed with the credit credit I used and I got my money back but balyot reach out to them I got a sale chargeback, so I asked customer service from my credit card, like what did they even say to get my money back “The documentation they sent was not due to not showing the proof of delivery.” Spent $115 and they ignored my emails but they reply back to my credit card when I filed a dispute I got my money back for baylot to send documentation and they took my money Still an ongoing case trying get my money back for a refund since they never going to ship out my pops Don’t trust them, don’t buy from them, they just take your money and leave That’s why they don’t be on social media

Terrible company Terrible company, ordered an nycc pop before it even came out and did not receive it by the date posted which was the end of November, 2022. I then commented on their instagram post asking where my pop was in the beginning of December, and they said it would be here by late January. Well it’s late January and no pop, so I asked for a refund (which I was granted), and then they deleted all of my comments but the ones that make it sound like they helped me out. Someone replied asking if I had received and I said nope and that I had gotten a refund, and called them out for selling product they don’t have, and they blocked me. DO NOT ORDER FROM THEM

No customer service No customer service. Emailed support over a month ago, and 5 more emails later with still no response. It's ridiculous the amount of time it takes for a simple status check response. Doubting I will ever see my product