ASHLEY
GBSHOP ELSEWHERE Online ordering is a nightmare. The website is stuck in the 80s and poorly designed otherwise. Multiple orders were cancelled without notification and when I phoned the CS line, members of that team were rude and dismissive. I’ve yet to understand why these orders were cancelled and sadly was unable to send the gifts in time for the holiday in which they were purchased. Shop elsewhere unless you enjoy headaches.
oppaloopa
GBI am shocked a good state like… I am shocked a good state like Pennsylvania would tolerate all the legitimate complaints regarding this company and its credit card scam. Was billed every month for the same pair of sneakers they just told me I owed 61 dollars for sneakers. Then told I owe 128 more dollars I insisted they close my account I doubt these scammers did
Judith Lucardi-Senning
GB55 MINUTES UNABLE TO ACCESS SITE..NO… 55 MINUTES UNABLE TO ACCESS SITE..NO ONE ANSWERING PHONES..USED EVERY SEARCH ENGINE..GETTING NO WHERE!..IF I CANNOT ACCESS YOUR SHOP CATEGORIES AND CANNOT SEE WHAT I AM LOOKING FOR..EVEN CHANGED MY PASSWORDS 3 TIMES..GUESS WHO THE LOSER IS?? BOSCOVS! SHOPPED BOSCOVS YEARS AGO NO TROUBLE..NOW FORGET IT! THIS IS CONCERNING AN ONLINE SHOPPING EXPERIENCE!
Jennifer Bonovitz
GBExcellent shopping online experience I could not be happier. My order was delivered the next day! The product, men's fleece lined hoodies, exceeded my expectations and were unbelievably low priced. I was especially pleased with the packaging, not one oz of plastic! Amazon could you please take note. I plan to search the Boscov website regularly for my future online shopping needs.
DMD
GBGreat sketchers and even greater customer service from Kaveh I purchased 2 pair of sketchers slip ons for my aunt for her 90th birthday because I wasn’t sure of her size. She absolutely loved them! But most importantly I want to comment on the young woman who waited on me. This was at the Boscov’s shoe department in Plymouth Meeting. Her name was Kaveh (I’m sorry if I got the spelling of her name wrong). I watched her when I bought the sneakers and when I returned them. She was so very kind and patient with each and every customer. Real kindness that comes from the heart. Thank you for having such a wonderful woman in your employ! And thank you Kaveh!!