I had a wonderful experience at your… I had a wonderful experience at your cosmetic counter in Altoona Pa. Marlena Benson helped to pick a fragrance. She listened to me, suggested and tested several fragrances until I found one that I loved. She was patient, knowledgeable, and very sweet and kind. She is a true asset to your company. I hope you will give her the recognition that she deserves! Thank you, Debra

I am shocked a good state like… I am shocked a good state like Pennsylvania would tolerate all the legitimate complaints regarding this company and its credit card scam. Was billed every month for the same pair of sneakers they just told me I owed 61 dollars for sneakers. Then told I owe 128 more dollars I insisted they close my account I doubt these scammers did

Great sketchers and even greater customer service from Kaveh I purchased 2 pair of sketchers slip ons for my aunt for her 90th birthday because I wasn’t sure of her size. She absolutely loved them! But most importantly I want to comment on the young woman who waited on me. This was at the Boscov’s shoe department in Plymouth Meeting. Her name was Kaveh (I’m sorry if I got the spelling of her name wrong). I watched her when I bought the sneakers and when I returned them. She was so very kind and patient with each and every customer. Real kindness that comes from the heart. Thank you for having such a wonderful woman in your employ! And thank you Kaveh!!

Rejection Reciprocated Yesterday, I attempted to place an order with Boscov online. The order was rejected all three times. I checked my account today and found out that the order had went through and a shipping label had been created. I called the company and was told that I would need to refuse the order or pay for return shipping myself. This is unreasonable since to my knowledge my order was never officially placed. I told them to cancel my account and I will never shop on their site again.

Ridiculous to change password every 3 months I love Boscov's! I shop there and I order "a lot" online. Unfortunately a year ago they "upgraded" there system but now you have to change your password every three months! PLUS the new password cant be close to the previous ones. SERIOUSLY!!!? Seems like they have security issues now. Nobody has time for this let alone having to remember a dozen passwords. It's a shame especially for people who aren't computer literate or being elderly. I'm having a hard time being a loyal customer when it's become a royal pain! VERY DISAPPOINTED!