Terrible Customer Service I had a TERRIBLE experience with diapers.com. I received diapers from my baby shower that were to small for my child so they said the only way to change the size is if I returned the diapers and they would credit an account. Fast forward to present day when I tried to place an actual order with this company (2 boxes of diapers and 3 boxes of wipes) and they told me I wasn't eligible for a promotion because I wasn't a first time customer. The only reason I wasn't considered a first time customer was because of their company policy. The associate that I spoke to on the phone was rude and condescending, so bad to the point I told her to just cancel my order. I will never shop there again and will post on every site that i can how terrible and unwilling their customer service is. Maybe I got a bad apple but she was so unwilling to help, they're advertising a similar promo on their website and instead of trying to appease me with that when I requested for my order to be cancelled, she just replied that the charge is pending and my order was cancelled. Never again.

I purchased a defective car seat I purchased a defective car seat. I have waited over a month for my "refund check" to arrive. Their customer service team are rude, as well as, inept. Every day I call I am told I will be contacted within 24hrs with a response. I will never purchase from this site again. Buyers Beware !

Price is not very good You can usually get for cheaper in Target or Amazon for most of the items

LOVE diapers.com We no longer live in the US, but when we're there, we've been stocking up on what we need from diapers.com. Love the free 2-day delivery, and they generally have everything we need. Occasionally you can find cheaper prices on a few items somewhere else if there are sales going on, but I don't think its worth the hassle to shop around and order from multiple sites when I can just go to diapers.com.

I love my diapers I had 3 diapers from here....they worked adorable with my baby...absolutely love them!