Quick shipping! Quick shipping!! The giant balls are a great concept. One came with a hole in it already, but customer service has been working wonderfully with me to get this resolved.

I really liked the fact that I was able… I really liked the fact that I was able to get a hold of someone with a concern of mine in a very timely fashion. It felt so nice to know that Millie communicated with me even after my issue had been resolved. That’s excellent customer service!

SCAM SCAM. Kids music player received was a third of the size it presented online, completely wrong charging cord, and terrible instructions. If you call their number it says they're folks are busy and leave a message and they'll always call back;however if you attempt to leave a message it cuts off after 10 seconds and if you try to contact them via their website it returns you to the same screen and so it never goes through. And incredibly delayed shipping which they blame on factors that no other company shipping within the US has used in years. I'd advise to look elsewhere.

Resolution reached We have now reached an acceptable resolution to the below problem. Thank you Millie. I bought 9 uhf radios over a period of time to spread the cost, for the grandchildren for Christmas. One was faulty so contacted company for help. Response was… it is out of one month warranty… so no help. Care factor zero!

Terrible customer service and quality Terrible customer service and quality. I received my product and the puzzle images and letter colors were blurry. Some pieces of the puzzle were also chipped. I sent photos to customer service and they said that the there might be a slight differences between the actual product and the images shown on their website due to different light exposures and display screens. These are not “slight differences”. This company is a knock off of another puzzle company on the market and they are taking advantage of the people who purchase their products. They did not even acknowledge my request for a refund and instead said they have a quality assurance team that inspects their products. If their team is ok with shipping these out then they are a scam. I will never purchase from here again.