amazing customer service My son received a Christmas gift from here that was too small. They replaced the gift with a bigger size at no charge and shipped it directly to him. He loves the outfit and we couldn't be happier with the service. Thank you for making a 10yr old boys day.

Very honest and caring customer… Very honest and caring customer service.made sure we were satisfies w our purchase. Will buy from them again and do recommend as a reputable merchant

FRAUDSTERS! DO NOT BUY!!!! FRAUDSTERS. DO NOT BUY!!!! Chinese company. Terrible customer service. I bought from them and the day after I was refunded with no explanation as to why. I sent multiple daily messages and when they eventually did get in touch, they explained that the package had been lost in the post. How could it be lost when it hadn't even been dispatched and I'd literally just bought the item!? They then had the cheek to ask me to re order and they'd send me a new set! Complete and utter fraudsters. Please don't buy anything from them. They just want your money!!!!

Late arrival but workable resolution I ordered a Godzilla costume for my son for Halloween this year from this company because the delivery date was stated as falling between October 22-24. I kept track of the shipping status which was very vague and didn’t actually tell the location but rather the vendor that received it, date and time. It still hadn’t arrived by the 29th so I purchased another costume at twice the cost from Amazon with rushed shipping as it didn't qualify for prime delivery. By the time the costume did arrive it was too late to use for Halloween. I did contact the company to cancel my order prior to arrival and got no response but once it did get delivered I re-contacted them and asked for a full refund plus the company to cover shipping costs. The company is based out of China. They came back with a counter offer very quickly in response, with a very workable and understanding tone, of keeping the costume due to high shipping costs and a $20 compensation, which I accepted. I do not plan to order anything from this company again but appreciated their response.

My grandson he loved his outfit very… My grandson he loved his outfit very good quality I looking forward to doing business with mayoulove in the future. I will highly recommend your company to my friends thank you again great service