Quick Quick, got what i ordered and cheap.

Poor quality. the ink separated in the liquid core d20 and dried, the sets look nothing like they're advertised. Friendly service despite this issue, gave me a $5 discount to keep my order.

One dice was damaged but they offered… One dice was damaged but they offered an replacement. Quick and friendly customer support.

Poor quality control Dice were delivered 2 months after placing the order. Communication was sketchy, but workable. When dice arrived, the gold flake was settled to one side on nearly all of the dice so that when some numbers are rolled, you can't see the flake at all. I was told this is common. I was offered a partial refund to keep the dice or a full refund if I return them at my expense. The other set I ordered did not have the flake, and seemed fine. My daughter did not want to wait another 2 months for a replacement. The anticipation of the dice with the long wait, and poor quality control lead to my rating. If you need customer service, use the chat and you should get an email response. That email will have a link to the chat, so save it and check back periodically for a response. I did not get notified of communication outside of the initial email.

Happy customer. Very nice customerservice. Good products and big variety.