Best Communication No complaints about customer service or their products. High recommend.

Amazing product and service Amazing! So quick with shipping and the response time for question was fast, too. The wood is smooth and the height is just perfect. Cant wait for my little climber to play with these! Also, I ordered stones with the balance beams as well, and those are still on the way, but I imagine they'll be just as beautiful.

Love Piccalio Absolutely LOVE Piccalio products we got our son the entire collection and he loves his new play space. The baby play mat is made from quality material. We turned it into a magical play land! The products ship so quickly, the quality is incredible! Worth every penny :)

Shoddy product + poor customer service So far Piccalio has sent us two Mini Chef Foldable Helper Towers. The first was the defective older model. We waited months to be sent the replacement new model. Right away we saw that one of the pieces of the replacement was damaged. Reached out to customer service and they gave us the run around before sending a replacement for the broken piece. It took so long that we've moved and are finally getting back to trying to assemble the helper tower. Now we've discovered that two of the legs are missing screw holes and we are missing several screws and a support bar. I'm so tired of dealing with this shoddy product and waiting on their customer service to respond to our needs. Can't imagine how long it will take to get the newest issues resolved...

Big Fans! Awesome products and amazing company. Just bought one their Play Mats which is really high quality, soft, making one of the best purchases you can make to a baby. The customer service was so quick to respond to my questions. Recommended Piccalio to my mom group. We are big fans!