Forrest Gump said it best..... "Customer Service" is like a box of chocolates......never know what you are going to get. Well in this case, IT WAS AN AMAZING EXPERIENCE! Rebecca had my order pulled up before we even started, simply because I introduced myself. She explained everything in detail and even knew how to pronounce certain toys that only geeks like me know how to!!! Simply a great experience that left me smiling after the call. I work in a business that 100% relies on customer service. And when I encounter someone such as Rebecca, you either try to hire them for your business or ask to speak to their supervisor to let them know they have a star working for them.

Happy Customer I was a bit skeptical at first thinking I had read the product description wrong ar that it was misleading and it was not at all. I received exactly what I thought I was ordering and am so happy with my purchase. I will be purchasing from ToyWiz again for sure!

I had an issue with a pre-order for two… I had an issue with a pre-order for two Star Wars Pops. Unfortunately, Toy Wiz had trouble shipping promptly because they couldn't get the Pops in. Thy are birthday gifts, so I had to cancel so I could buy them elsewhere to meet my schedule. Toy Wiz understood my request and immediately issued a refund. There was no nonsense or obstruction. Although my experience was problematic, Ameet at Toy Wiz was totally professional and took care of it. I will go back to Toy Wiz the next time I'm looking for collectables. They were honest and treated me fairly. I think you can learn more about a retailer by difficult circumstances than easy ones. I recommend Toy Wiz very highly.

Really like how the website is set up Really like how the website is set up.. It made it easy to find the cards I needed by being able to sort via # in the set. Order was shipped fast, accurate, and everything was in great condition upon receipt. Will definitely purchase again.

Customer Service No updates whatsoever about your order. Order an expensive toy in March and its already almost May and nothing. They just delete the product from their page. Awful customer service.