Michael Scaife
GBOrdering a Dry Suit over the phone Ordering a Dry Suit over the phone. I started the dialog with Dive Right in Scuba, Illinois in November 2023. I wanted a SANTI drysuit but had never owned or used a dry suit before. Right from the get go, the store assistant advised me to choose a more robust suit and then spent many calls and emails advising me on the various items I would need- under-suit, gloves socks, boots etc as well as samples to try. He also provided a detailed made-to-measure guide. The suit that is made in Poland took 12 weeks to arrive but it is a perfect fit and is exactly to my specifications. I could not be happier, and for me, this is THE store for dry-suit repairs as well as any other dive equipment. What is of particular appeal to me is that the reps. are all divers themselves so the advice is based upon actual experience rather than the manufacturers' advertising claims. If that is not enough, one of the associates produces regular YouTube videos with very helpful equipment advice. What more is there to ask for!
Michael
GBOne stop shop Dive Gear Express has always been helpful. Also the selection of products for Open Circut as well as Closed Circut Rebreathers makes their site a one stop shopping for my scuba needs.
Timothy Moore
GBThe adhesive was dry and not usable Despite The adhesive being dry and not usable. It wouldn’t spread nor stick to the neoprene. I ended up using another product for wetsuit repair and the neoprene they sent. They refunded me for the unusable adhesive, and pulled all existing product on their shelf to ensure no one else gets it. That is great customer service.
Whitney Paxton
GBSeveral good experiences Item was originally out of stock, but they communicated very well, and were able to make sure I had the product in time. Great selection of products, too!
GerryM
GBThe web site is easy to use The web site is easy to use, the products are as advertised and promptly delivered.