Ordering Octonauts toy Ordering Octonauts toy. Received a cheap Chinese fake for the price of a genuine toy. Despite the 'UK' look, the items are dispatched from HK, making the delivery time to be more than a week. No where in the process we were warned about the delivery time.

I should have looked up this site… I should have looked up this site before ordering from it. It shows pictures of the JAX MarioKart remote control vehicle but it is a fake. They sent me the wrong character, not the one I ordered, so I didn't have the right one for the holidays. I filled out their online service form (you can't ever get anyone on the phone...don't bother trying) and selected the "refund" option. Instead they just notified me that they are supposedly sending me what I originally ordered, but it is too late now, likely to also be a fake, and not how I asked them to address their mistake. Buyer beware.

THIS IS A SCAM!! PLEASE DO NOT WASTE YOUR TIME WITH THIS SITE! This does not even deserve 1 star! When I was searching for a lego set for my birthday, I found the one I was looking for: Lego friends Livi's pop star house on Toy Game Shop. It was selling for $39 and other websites were selling it for a minimum of $200. I was so excited to get it and was convincing myself it was legit. My grandad ordered this for me for my birthday a week before and the website said will arrive in 6-12 days. Even though we were ok if it didn't come on my birthday, it didn't come after 20 days of waiting. My grandad explained the hassle he had to go through to get his money back and I felt horrible because I told him the website was legit. When he was in this process, he wanted to track his order so he used a tracking site but it never showed him anything because it gave off a scam alert. I promise you this site is a waste of time and worth nothing. I learned the hard way and I bet if they had sent us the order, it would also be a scam.

Friends Heartlake Grand Hotel Building Kit We ordered a Lego set on-line, and it was delivered from Hong Kong within the promised time frame. Great price and customer service.

worked well for us I see some people has a bad experience, but I had a very smooth one. I contacted customer service after not receiving a shipping confirmation in the specified time. They told me it had been processed but standard shipping takes many weeks. I was offered a shipping upgrade for a reasonable amount ($13), and the product arrived in three days! It will mean a lot to my son for his birthday, as I could not find this toy anywhere else for less than $200! Here it was $39.99, plus the shipping. But still, a great deal comparatively. I cannot speak to authenticity or product quality of other toys, but this one will do just fine.