Vlad was responsive but not proactive Vlad was helpful and fairly timely with his responses to my inquiries. However, I did feel like I had to initiate any updates as the information was not very forthcoming. One issue I have with the doll's details is the weight: I was told he weighed 89 pounds when in reality he weight approximately 102 pounds. That's a significant difference considering I'm having to essentially lift "dead weight"! I also was sent a female fishnet stocking outfit as my "gift" with my MALE doll. I'm not into crossdressing or femme play. Please make your suppliers aware of what they're shipping so that they can make more appropriate choices in this area.

Bad Product But Good Experience I ordered my torso doll and received it in a timely manner, however, it arrived damaged and not what I expected. SpartanLover offered to replace it but I did not want it replaced. It was not returnable so we came to mutually agreed-upon terms for store credit and I will continue to be a loyal customer.

Shady business practices Customer service has gone down the toilet. Guy who runs it cares nothing about customer concerns and continues to sell sub-par and/or defective dolls. He also deletes negative reviews, so you can't trust the reviews on his site. *Update, company replys to this with wrong customer. Not Jeremiah. Stand by original review. Guy is shady for sure.

Great doll Amazing doll. Excellent costumer service. Vlad helped me with everything and always replied fast even with German UPS was causing problems

Given the rough and tumble treatment… Given the rough and tumble treatment given by FedEx, my doll arrived in perfect condition. He was packed safely and securely. He arrived as ordered. I was most impressed as my young Adonis emerged from his cardboard cocoon. The weight caught me by surprise but didn't spoil the party. The FedEx delays and rough treatment of the package was well worth the final result. Chances are, I'll be a repeat customer!