Great Seller I had called with questions and a live person answered all my questions which is a HUGE plus these days of the automated service lines. Product is of high quality as well. And website is very informative however, my only constructive criticism would be to polish the website with a search function because I had to go to google to find out how to wash the swing which I couldn't seem to find on there easily and google took me to there page but its not listed in FAQs.

Awesome Customer Service! When placing my initial order I added some hardware that I didn’t realize was already included with the kit. Abby emailed me the next day to verify that I wanted the extra hardware but let me know I didn’t really need it. Right after placing my order I saw there was an even more elaborate kit available. So I asked if I could change the order. I was able to pay the difference and get all the bells and whistles. Awesome customer experience. Thank you for the great customer service!

Needed two tracking numbers I ordered two products that came from two different locations so they were not mailed together. It wasn’t until I got the first item that I found this out. I only received one tracking number and when it came I had to call to find out where the other item was. I gave only 4 Star because I was not told from the beginning they would be shipped separately and I wasn’t given both tracking numbers at the same time. Customer service was quick with response and sounded like a plausible explanation of why my order was not here.

Ships discreet, nice padding on straps. Love the metal hardware! Installed hooks in the ceiling as guided by the methods listed on this website for how to install your sex swing! I purchased the extra straps so it can hang over a beam or a tree limb outside! I also purchased the squatting attachment, I am so excited to do squats!! I love that it came with the free headrest, has all metal hardware, it comes in a nice bag, and is portable so I can take it with me wherever! It ships with a discrete label so if it were accidentally dropped off at a neighbor's house they wouldn't know it was a sex swing. Looking forward to getting plowed in it! ***UPDATE*** Expect that you will need to make some adjustments to the straps, but once you get everything in the right position this swing is freaking fantastic. It is so comfortable, I love it!!!

Shipped to the wrong address which… Shipped to the wrong address which resulted in the item being returned to sender. Zero follow up from customer service after multiple emails and no one answers their customer service phone. I’m out almost $200 with nothing to show for it.