Took a while to get confirmation Took a while to get confirmation. But things rolled out smoothly. Biggest thing you arent explained too.. is the angle of the doll is very hard to reach in certain positions and wish product was more realistic in that perspective... also that things could be adjusted in more depth woulda gave a better overall experience. But rexieved product and was to expectations generally... standing feet is a must.. especially for cleaning to me wish i got them installed

Proactive and Trustful Proactive, quick, and professional email responses from staff. Before looking at SHSD I stumbled upon other sites but the reviews for them were horrid. The reviews for SHSD were all very positive. Surely enough, those reviews ultimately made me choose these guys and I have no regrets!

The best customer service and assurance ever! I am so impressed with this company and the way they do business. Every step of the way you are always informed! Sometimes things can get a bit complicated between ordering and shipping and the like but it is all very logical and well run and it takes no time at all to get a hold of someone to answer your questions. I just got off the chat with Mark and he is amazing at his grasp of what's going on and how the whole thing works. Also incredibly friendly and efficient as well!

Simply Amazing I purchased the doll Delia and made many customizations, even after the doll was made. SRSD was very helpful and patient as they sent in my requests to the manufacturer back and forth during the whole process. JY Dolls, even though they had to do extra work, the quality of the doll has exceeded my expectations. No lines along the body, a hymen, lovely jiggle physics, and for a TPE doll, the amount of oil on the surface of the skin is surprisingly low. All in all, the doll turned out simply amazing.

Great experience for 1st time buyer First time buyer that had no idea what was involved with buying a doll. SRSD online chat was quick to answer all the questions I had. The process took longer than expected, but the SRSD support team was quick to respond to and em resolve my questions throughout my purchase. The doll itself is perfect, but the support provided was fantastic