Item has a defect Item has a defect. Shows it’s charged but will not turn on. Unable to use. Currently waiting for Customer Service to make it right. Will update. Update #1 Excellent Customer Service very responsive, shipping a replacement. Hopefully new item will work properly. Will update once received.

The package was in perfect condition… The package was in perfect condition but arrived later than I thought it would with 2 day shipping. Other than that the product itself it great my wife loves it. It's given us both so much pleasure because it excites me to be able to remotely please her whenever I want.

Terrible customer service Terrible customer service. Item didn't work as advertised on its package. Took item back to the store in Greenwood, Indiana next day and they treated me like dirt. Never been there before. Never go there again and I'll ensure all the internet knows about their pitiful service but worse, their bad attitudes-inferior Chinese products.

Product was shipped on time and was…Eva || Product was shipped on time and was everything that was expected and then some thanks again Cirilla’s for Making my evening amazing once again

Payment didn’t work Payment didn’t work, first they refunded then they cancelled but they didn’t even send notification emails when either occurred, or an explanation why