A Stern
GBrude They came out for a service repair. I found the serviceman lacked common manners, rude, condescending and left me feeling like I was a pest rather than a customer.
sandy walters
PAThe best repair company I have ever… The best repair company I have ever used, their customer service team is excellent!!!!! they keep in communication until the repair is completed, also the tech was very professional and knowledgeable
jk
GBService not reliable J Kingsley Service tech arrived for first visit and diagnosed the problem without ever checking the dryer. Said he would have to order parts. After parts arrived, it took another week for them to schedule an appointment to install. On the second visit, the service tech took the dryer apart and found that the parts they ordered were not what the problem was. After checking for other problems that might be causing the dryer to not work, he left saying that he could not fix the dryer because he could not find the problem. I received a work order that evening stating that he had ordered two other parts and would schedule an appointment when they arrived. We had already been without a dryer for a month since first calling for service and will probably be another two weeks before they return. This company, or tech, is like a shade-tree mechanic that just keeps replacing parts until something works (or doesn’t). DO NOT RECOMMEND THIS COMPANY!!!