No service, no answer emails or WhatsApp messages. I submitted my order to have an iPhone unlocked and paid. My phone meets all the requirements for unlocking, fully paid off and not black listed. I have sent them emails and message them through WhatsApp but they have not responded nor provided the unlock service. Update ⭐️⭐️ I contacted them twice through PayPal and they released my funds after canceling my order saying that I needed the premium service. This took several days. I contacted them again through WhatsApp to inquire about the premium service but they never answered. Response: I am sure I placed my order with this company. They did release the hold on my funds. My rating is based on the fact that they took longer than the given time to cancel the order and release the hold on my funds, about double the quoted time. Including the fact that they NEVER answered my emails nor my WhatsApp messages. Purchase Receipt Dear CRU Thank you for using our Online Unlocking Service. We have received your order that you placed on our web site SimUnlock.Com and inform you that your order is being processed. Order Details Your Email:k Ordered Item: T-mobile Iphone SIM Service Device Model: Apple Iphone 11 Device Network: Sprint (United States) Transaction ID: 92B89370U4751330A You will get unlock confirmation

Service is legit Service is legit. I was scared it was a scam or not legitimate service. Not only did it work, but the customer service was on point and helped me through some complications on my end.

Excellent customer service Very reasonable pricing to unlock the sim. Customer service staff was very helpful. I almost gave up to unlock due to my phone issue(my old samsung S6 edge phone), however service staff was not given up, and resolved the issue for me. I am very grateful.

Better than dealing with Xfinity After talking with Xfinity five different times over three days I contacted SimUnlock; 24 hours later, they got me a code that worked. Definitely recommend

Really thought this would work Really thought this would work. I’ve emailed this company since I paid the $15 and they have yet to respond. The other reviews made it sound like they are top notch.