Quick review of what you missed I used otter.ai to record a coaching session with a coachee. After the session is uploaded I will be able to check out what other questions I could have asked but did not. It reminded me the areas I should look into for future sessions. This is important as I am still trying to improve my coaching skills for the ICF certification.

I canceled my service after the trial… I canceled my service after the trial and have been charged ever since. There is no customer service number, they say to cancel I have to sign in but to sign in I have to allow them to have access to my google contacts and schedule and there is no way to get around that. So, in order for me to try to get a refund of the past year's charges, I have to exchange my calendar info and my contacts? Talk about invasion of privacy.

I love Otter.ai I love Otter.ai! I just found out about it recently. I have been using it for a month now and it has been really great help, especially during long Senate/Congress meetings. Taking notes in meetings didn't look so grueling any more with this tool. I also like their upload feature, where you can upload video or audio file, which it will transcribe. I would also like to disclose that I am writing this honest review as part of Otter's promotion.

I absolutely recommend I find the note-taking tool to be very useful. The meeting scheduling (using my Google calendar), summarizing, listing key points and how easy it is to share meeting notes with others is top-notch. I can fully focus during meetings because I can always return to Otter to get key points from my meetings. And yes, this review was provided as part of a promotion from Otter. I haven't given 5 stars here simply because the AI still mixes up speakers sometimes but I know it will get better with advancements.

Stopped recording automatically My meeting was 10min late and the recording was crucial. Without notifying me, Otter removed itself because it was "too quiet" and ended up not recording one of the best meetings of my life, WHICH I NEEDED RECORDED. Honestly, what am I even paying for. 10min late start, everything gone, no way to know it wasn't working.